1. Log In to Your Dealer Account

Open the RideWrap website.
Click the My Account icon in the top-right corner.
Log in using your dealer account email address and password.

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2. Access the Dealer Portal

Scroll to the bottom of the RideWrap website.
Under the Find section, click Dealers Portal.

Tip: Bookmark this page for quick access in the future.

Once inside the Dealer Portal, you will see the following links:

Purchase Portal
Super Cutter
Dealer Agreement
Super Cutter Terms and Conditions
Pricing Policy
Warranty
FAQ

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3. Apply for Super Cutter Access

Click the Super Cutter link to open the Super Cutter homepage.
If you have not yet signed up, submit your application.
Once approved, you will receive an email notification.
Your account will include 12 free credits for test cuts to ensure your system is set up correctly.

On the Super Cutter homepage, you will find:

Five navigation tabs in the left-side menu
A Control Panel button on the right side

Installing the Super Cutter App

Windows 11 Requirement: Install WMIC (Optional Feature)

If you are using Windows 11 Home or another edition that does not include WMIC by default, complete this step before installing the app.

Install WMIC

Open the Optional Features window.
1. Type Optional Features into the Windows search bar and open the application.
Under Add an Optional Feature, select View Features.
Search for WMIC.
Check the box next to WMIC.
Click Next, then select Add.

If WMIC is already installed, proceed to Step 1 below.

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Step 1: Download the App

On the Super Cutter homepage, locate the Control Panel on the right side of the screen.
Click Control Panel.
Follow the download instructions.

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Step 2: Install the App

Open the downloaded installer.
If Windows displays a protection warning, click Run Anyway.
Complete the installation process.

Step 3: Launch the App

Open the Super Cutter App.
The application will run in the background.
You can use the app to check for software updates.

Step 4: Connect Your Plotter

Before running a connection test:

Connect the plotter to your computer using a USB cable.
Load film into the plotter.
Ensure the material width is at least 580 mm.

Then:

Open the Control Panel.
Click Test Connection.
The software will automatically detect and register your plotter.

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Step 5: Configure Plotter Settings

Open the Plotter Settings tab.
Adjust:

- Blade force
- Cutting speed

Note: Settings may vary depending on your plotter model.

Additional Settings

Click the cogwheel icon in the bottom-right corner to access advanced settings.

Here you can adjust:

Plotter name
Units
PG Command (required for Graphtec plotters)

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Important Notes Before Running a Test Cut

Graphtec Plotters

For Graphtec plotters, update the PG Command setting:

Open Control Panel → Plotter Settings → Additional Settings (cogwheel).
Set the PG Command to PGn.

If this setting is not updated, the plotter may feed the entire roll through after completing a cut.

Summa Plotters

Summa plotters require additional driver setup.

Refer to the dedicated Summa setup guide for complete instructions.

GCC and Roland Plotters

Additional support documentation is available if required.

Step 6: Run a Test Cut

Confirm your plotter is connected and settings are configured.
Run a Test Cut.
Check that the material cuts and weeds correctly.
Adjust blade force or speed if needed.
Repeat the test until you achieve the desired result.

Super Cutter Profile Overview

Account Details

In this section, you can:

View your account status
Check available cutting credits
Purchase film and additional credits

Find Your Bike

Use the dropdown menus to select the correct bike details.

Available options include:

Bike brand
Model
Sub-model
Size
Frame material
Production year

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Cut History

This section stores information about previous cuts.

You can also:

Request refunds for failed cuts
Order replacement pieces for past jobs

Credit History

Review:

Previous cuts
Credits used per cut

Design Requests

If a bike kit is unavailable:

Submit a design request.
Track progress in the Design Requests tab.

Generated Files

Access diagrams and layouts for completed cuts.

Important: Diagrams are only available for 24 hours after a template is cut.

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How to Select the Correct Protection Kit

Step 1: Find Your Bike

On the Super Cutter homepage, use the Find Your Bike selector.

Choose one of the following protection levels:

Tailored Protection
Covered Protection
Essential Protection

Step 2: Select Protection Type

Choose between:

Frame Protection
Fork Protection
Wheel Protection
Crank Protection

RideWrap FAQ

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SCHRIJF EEN BEOORDELING

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